Many people have taken a CPR or a first-aid course, but not all that many have had a chance to put those lifesaving skills to use. Most people will never encounter a stranger having a heart attack in the grocery store, said Alissa LeRoux Smith, community health manager for Fairview Southdale Hospital in Edina, but with one in five Americans diagnosed with a mental illness, many will one day witness a person in the throes of a mental health crisis.